How do I return my item?
We want all customers to have a simple and hassle-free experience, we offer a 90-day hassle-free return policy, within 90 days please either return your item for a refund or an exchange.
Please follow the process below:
- Prepare your parcel, if possible use the original packaging to repack the item.
- Click Here to download the return form, if you are unable to download this, note down the following information and place this inside the parcel
- Post the item back to the following address, please use a secure service as it is your responsibility until the parcel reaches us.
Our Return Address is:
83-89 Vale Road
When will I receive my refund?
We aim to process refunds within 3 working days of receiving them, we will refund the same payment method used to place the order
I want to exchange my order, what do I do?
Please follow the above steps and let us know what item you would like us to exchange with, we will exchange this within 3 working days of receiving the item back and credit your account should there be a difference in value.
The above policy applies to all orders placed on www.4feetshoes.com and the instore policy will differ..